Privacy Policy
Effective Date: 1/1/25
At Goss Plumbing, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information—especially when you interact with us via SMS—in compliance with The Campaign Registry (TCR) requirements.
What Information Do We Collect?
Name
Phone number
Email address
Any information you provide via forms or SMS
How Do We Use Your Information?
We may use your information to:
Send you SMS messages such as promotions, reminders, or notifications
Respond to your inquiries and provide customer support
Personalize your experience with our services
How Do We Protect Your Information?
We implement security measures including secured networks and encryption to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Do We Share Your Information?
We do not sell or share your SMS opt-in or phone numbers for SMS purposes with third parties, except as required to deliver SMS messages through our service providers (e.g., mobile carriers), or as required by law.
User Rights and Choices
Opt-Out: You may opt out of SMS messages at any time by replying “STOP” to any message.
Access/Correction: Contact us at info@gossplumbing.com to access, correct, or delete your personal information.
Retention: We retain your information only as long as necessary for the purposes described above or as required by law.
Contact Us
For privacy-related questions or requests, email us at [email address].
SMS Terms & Conditions
By providing your phone number and opting in, you agree to receive SMS messages from Goss Plumbing. Message frequency may vary. Message and data rates may apply.
Program Overview
You will receive messages such as [appointment reminders, account notifications, promotions, etc.] from Goss Plumbing.
Message Frequency
Message frequency varies per user. You may receive multiple messages per month.
- Goss Plumbing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties.
- “By submitting our contact form and selecting the option signing up for texts, you consent to receive text messages from Goss Plumbing at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties.
Opt-Out
Reply “STOP” to any message to opt out. For help, reply “HELP” or contact us at info@gossplumbing.com.
Fees
Message and data rates may apply, depending on your mobile carrier plan.
Privacy Policy
Your information is governed by our Privacy Policy, available above.
Customer Care
For support, reply “HELP” via SMS or email us at info@gossplumbing.com.
Consent
By checking the box on our contact form, you agree to receive SMS communications from Goss Plumbing. You may withdraw consent at any time by replying “STOP”.